Troubleshooting The Dreaded Whistle: It’s Not The Burner HPC’s Certified NFI Tech Team is ready to service all your needs. Chuck Parsons’ shares a consumer issue centered around a whistling noise emanating from their fire appliance. Per Chuck Parsons, “ consumers often believe that the whistling is coming from the burner, but in fact there are several components HPC Techs walk our consumers through to address their concerns.” Chuck Parsons goes on to explain that the reason it appears that the sound is coming from the burner is because the sound resonates through the appliance leading the consumers to believe that this is in fact the source of the issue. In this Tech Talk, HPC would like to discuss the source of the [...]

HPC Trailblazing The Way Advancing Technology Elevating Outdoor Designs Steve Jobs Once said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” HPC is always striving to create innovative designs that enhance and elevate our consumers’ experience. HPC’s Research and Design team as well as our Engineers continuously seek knowledge to inform their designs providing our customers with the latest and greatest technology. This Tech Talk will take you through the Technological advancements HPC has made over the years to improve the overall quality and functionality of our signature fire designs. First Generation Technology: HPC saw the demand for extending the use of outdoor spaces and sought to fill the need by curating [...]

Pairing HPC Technology to Get The Most Out Of your Fire Appliances: Arthur Schlesinger once said, “Science and technology revolutionize our lives, but memory, tradition and myth frame our response.” HPC strives to drive the advancement of technology to enhance our consumers’ experiences enabling them to create meaningful moments of connection. This Tech Talk is dedicated to discussing pairing HPC Technology to optimize your Fire Appliances. Electronic Ignition Series And Accessories: The Electronic Ignition (EI Series) is CSA certified and factory-tested. Our EI models meet ANSI standards for safety redundant systems. The On/Off models have the option to operate via a wall switch, a remote and can be synced with popular home automation systems such as Crestron, Jandy, Control4, and Brilliant. [...]

Buying HPC Guarantees Peace of Mind: Not all Fire Features are Created Equal Many Homeowners are extending their outdoor living spaces and enhancing them with fire features. However, not all fire features are created equal. HPC would like to educate consumers about the importance of buying certified fire appliances from accredited manufacturers. Buying HPC gives our consumers peace of mind, as each fire appliance that leaves our facility has been engineered and assembled to meet the American National Standards Institute (ANSI) criteria. In addition, HPC sends our fire appliances to be tested and verified by the Canadian Standards Association (CSA). You will see the CSA emblem assuring our consumers that HPC’s fire appliances and the components have achieved CSA certification making the appliance [...]

The Wait is Over: Get It While It’s Hot: HPC’s Fire Inspired Portable Sport Pit Eleanor Roosevelt once said, “The purpose of life, is to live it, to taste experience to the utmost, to reach out eagerly and without fear for new and richer experience.” HPC strives to create outdoor features that enhance our consumer's lives and create unforgettable experiences. The Sport Pit Series is no different and has been created for adventure. With HPC’s Fire Inspired Sport Pit, you can have fire wherever you may go. The Sport Pit series’ portable design makes it ideal for campers and tailgaters alike. This Tech Talk is dedicated to educating customers about its’ innovative design that offers ease of use as well as a safe [...]

HPC’s Technology Eliminates the Opportunity for Water Issues In The Valve Box “An investment in knowledge pays the best interest, Benjamin Franklin.” HPC Fire Inspired values the development of using their industry experience and knowledge to advance technology that both enhances the quality of our appliances and the customer experience. This Tech Talk is dedicated to discussing HPC’s engineered design to elevate outdoor burners and mitigate water issues. HPC’s Signature Engineered Designs: HPC has made several critical technological advances that mitigate water issues due to outdoor elements. HPC utilizes commercial-grade stainless steel to create all fire components. Using quality materials allows our units to withstand severe weather conditions. From the construction of the pan to the use of a manifold, each component plays [...]

Don't let your Drainage Get you Down Highlighting the Importance of Installing Proper Drainage HPC Fire Inspired Research and Design Team invests in our customers by raising the fire industry standards with their innovative designs. Purchasing an HPC Fire Inspired Appliance will guarantee you a quality design with unparalleled performance, ease of use, and the latest technological conveniences. This Tech Talk will highlight the technological advances HPC has made to promote proper drainage in all of our appliances. In addition, HPC will discuss the importance of installing proper drainage systems when inserting HPC’s signature fire components in an enclosure. Following the proper installation instructions and maintenance will ensure the performance and longevity of your investment. Drainage Within HPC’s Appliances: The installation of proper [...]

It’s All About Media Why Media Matters Every piece of HPC Fire Inspired appliances are engineered to play a critical role in performance and the role of media is no different. In this Tech Talk, our Certified NFI Tech team would like to highlight the importance of proper selection of media type, application recommendations as well as maintenance. HPC offers a wide selection of media that will appeal to your desired aesthetic and truly completes a finished look to your design. Gaining a better understanding of the role media plays will empower our customers to think of media beyond just its’ visual aesthetics. Selection of Media: Chuck Parsons, Leader of our Certified NFI Team, often fields customer questions about media. Per Chuck, “people [...]

HPC Trouble Shooting Codes: Accessing The Electronic Ignition Codes Intro: John Ruskin, a writer and philosopher, once said: “Quality is never an accident; it is always the result of intelligent effort.” HPC is dedicated to creating safe, quality outdoor appliances. At every turn, HPC invests in quality from the products conception in the Research and Design department to the manufacturing stage. HPC takes extra care to ensure that each appliance functions optimally. Our quality assurance team tests each design to ensure it is ready for our consumer’s hands. As an added layer of quality HPC builds technological systems that ensure customer satisfaction. HPC’s Electronic Ignition System is equipped with an LED display which relays flash codes to indicate if there is an issue [...]

HPC’s Trough and Interlink Linear Burner Pans: The Bold Designs That Stand The Test Of Time Steve Jobs, the great entrepreneur and innovator, once said: “Design is not just what it looks like and feels like. Design is how it works.” HPC’s dedicated Research and Design team carefully curates appliances made from quality commercial stainless steel. Our team puts each design through rigorous testing to ensure quality appliances that are safe, reliable, aesthetically pleasing to the eye and are capable of withstanding the test of time. This Tech Talk is dedicated to highlighting HPC’s CSA Certified Trough and Interlink Linear Burner Pans. Trough Burner And Interlink Burner Pans: HPC’s Trough and Interlink burner pans are made from commercial stainless steel. Both [...]