Tech Talks: HPC Fire Inspired Pilot Components and Replacement Parts The HPC Fire Inspired Team is dedicated to creating safe and quality outdoor appliances that stand the test of time. Our team invests in our customers by selecting quality materials as well as by curating each design while streamlining the customer experience. Per Chuck Parsons, “We hold ourselves to a high standard and have the most certified CSA appliances in the industry. This Tech Talk reviews HPC’s Pilot components and replacement parts that are made available to our customers to keep your fire appliance running smoothly. Whether you want to update your design or require a new part over time; HPC offers our customers the ease of ordering replacement parts. When You Need [...]

HPC One APP - Giving Customer’s Control With One Touch Streamlining & Enhancing Customer Experience Our customer’s are our inspiration behind each design. HPC strives to create experiences that enhance our customers’ lives. It is our teams’ belief that customer service doesn’t just occur at the point of sale. HPC is dedicated to educating our consumers about all of our signature offerings to fit their design needs, while streamlining their purchasing experience and offering continued support to ensure long lasting satisfaction. This Tech Talk is dedicated to the latest advancement in HPC’s technology to further enhance customer service and satisfaction. HPC’s One APP allows customers access to the latest and greatest HPC has to offer from presale to the point of installation; providing solutions [...]

Tech Talks: Enhance Your Design With HPC’s Wind Guards: Annette Franz, Founder and CEO of CX Journey once said, “In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator.” HPC Fire Inspired team is dedicated to enhancing consumer experiences and work tirelessly to achieve optimal customer satisfaction. This Tech Talk will review HPC’s Glass Wind Guards that may be added to our fire features to enhance the aesthetic design, as well as safety and functionality. HPC provides a wide variety of accessories that can elevate our designs. Adding one of HPC’s beautifully constructed Glass Wind Guards will achieve a polished look that offers additional safety benefits. HPC’s Glass Wind Guards are formed from [...]

Nothing Outlasts An HPC Flame The Life Span Of An HPC Fire Pit John Ruskin, an English writer, philosopher and art critic, once said:“Quality is never an accident; it is always the result of intelligent effort.” HPC truly invests in the integrity and quality every design ensuring each appliance is built to last. Purchasing an HPC appliance is an investment enhancing your outdoor living space. Every appliance is outfitted with patented technology allowing HPC’s flame to burn brilliantly, quietly and clean. This Tech Talk is dedicated to discussing the longevity and integrity of all HPC designs. HPC’s Quality & Robustness Extending Its’ Longevity: HPC appliances are made with commercial grade stainless steel which can withstand harsh elements and are resistant to corrosion. The [...]

Benefits Of Gas-Fueled Fire Features & How To Calculate Operating Cost HPC offers the broadest outdoor product line selections and has over 400 CSA certified propane and natural gas outdoor models. HPC is truly dedicated to the innovation of technology that produces diverse, safe and quality product lines which enhance consumers’ experiences. This Tech Talk is dedicated to discussing the benefits of gas fueled fire features as well as educating consumers around calculating operating costs. Benefits Of Gas-Fueled Fire Features: Gas fire pits offer many advantages to our consumers such as modern conveniences that traditional wood burning features do not offer. Gas fire features are easily operated and do not require wood to sustain the flame. With a simple touch of [...]

I’ve Seen Fire And I’ve Seen Rain But An HPC Flame Will Sustain: HPC’s Water Mitigating Technology HPC Fire Inspired Research and Design Team invests in our customers by raising the fire industry standards with their innovative designs. Purchasing an HPC Fire Inspired Appliance will guarantee you a quality design with unparalleled performance, ease of use, and the latest technological conveniences. This Tech Talk will highlight the technological advances HPC has made to promote proper drainage and ventilation in all of our appliances which mitigate water damage from the elements. In addition, HPC will provide education around the importance of installing proper drainage as well as ventilation systems when inserting HPC’s signature fire components in an enclosure. Doing so will ensure HPC’s [...]

Engineered To Order: CSA Certified Customized Designs HPC is a leader within the fire industry and is expanding custom engineered designs catering to consumer desires. As always, putting safety and functionality at the forefront of every piece that goes into each fire appliance. HPC has worked closely with CSA to achieve certification on custom engineered to order designs. Currently, each piece tooled by HPC is not only tested internally, but is also tested by CSA to confirm its safety and functionality. The drive for safety and nothing less than excellence truly sets HPC apart from the competition as our engineered to order designs are curated maintaining both ANSI and CSA standards. Each design is catered to the specs of our dealers and consumers [...]

HPC’s Signature Flame - Don’t Be Blue HPC Fire Inspired innovates quality robust designs meant to stand the test of time. Our fire features create a natural orange to yellow campfire flame setting the mood for all your entertaining needs. From day to night, HPC will set your event off right. HPC’s Certified NFI Tech service line allows our providers to remain in touch with consumer needs. HPC’s tech team have received a number of inquiries about why their newly installed fire appliance is burning blue. Don’t be blue, HPC has got you. This Tech Talk is dedicated to educating our consumers around the reasons that the flame may appear to be blue as well as action steps to be taken that will [...]

Happy Holidays From HPC: Buying HPC Is A Gift That Keeps Giving A Gift That Gives The Gift Of Connection Throughout The Year Get in the mood for the holiday season with the ones you love by an HPC Fire. Purchasing an HPC decorative outdoor fire appliance will extend the use of your outdoor space allowing you to enjoy it throughout the seasons. Grab a blanket and the ones you love to cozy up by an HPC Fire this holiday season. This Tech Talk will highlight HPC burners as well as their unique offerings and help you to find a special gift for everyone. Burner Selection: There is much to consider when selecting your burner, from aesthetics, intended use to functionality. HPC [...]

Work Smarter Not Harder FPPK Installation: Keeping Critical Components In Tact HPC’s Processes Ensuring Quality Designs: Earl Nightingale, an American author and speaker once said: “Integrity is the seed for achievement. It is the principle that never fails.” HPC stands by the integrity of our fire features. HPC takes special care curating designs, assembling each component with diligence and finally completing rigorous internal testing based on ANSI standards. Each of our team members play a crucial role in striving for excellence in every design. Each piece is carefully tooled and inspected during the assembly process. HPC’s quality and control team provides a final internal test of the fully assembled appliance. HPC takes the time to test the whole unit ensuring that the ignition [...]