The HPC Difference, Deciphering Sounds Of Your Fire Appliance Purchasing an HPC Fire Inspired Design will guarantee you an appliance that will last the test of time. HPC’s Research and Design team strive to offer our customers the latest technology; taking extra care to test each design to ensure optimal functioning and customer satisfaction. This Tech Talk will educate consumers around typical sounds that one may hear from their fire appliance as well as sounds that may indicate potential issues. Our team is here to service you and that support doesn’t end at the point of purchase. Sounds to expect HPC’s Engineers have rooted every design in research taking the utmost care tooling each piece to. When igniting your Push button [...]

Knowledge Is Power: Understand HPC’S Electronic Ignition Components The HPC Fire Inspired team strives to enhance the experience of our consumers. From customer service to all of our certified appliances down to consumer education. HPC has your back. This Tech Talk will focus on HPC’s Electronic Ignition Components. HPC invests in our consumers by passing on our years of experience and knowledge. As Benjamin Franklin once said, “An investment in knowledge pays the best interest.” Knowledge is power: By gaining a deeper understanding of the inner workings of HPC’s appliances our consumers will be more informed. Therefore empowering our users to get the most out of HPC’s fire designs. Knowing HPC’s Electronic Ignition Components, will give consumers an understanding of the [...]

Planning Is Key, On Site Fire Pit Installation: Ready to enhance your backyard oasis? HPC has everything you need to make your dreams a reality. In this Tech Talk, We will focus on the important factors that must be considered when preparing to install one of HPC’s signature designs. Planning Your Installation: Let our team guide you through the process. As they say in real estate, location, location, location. Choosing the location of your fire appliance is of utmost importance. When planning out your installation you want to select the location carefully. Make sure that the fire appliance will be free and clear of overhanging obstacles. Next, selecting the type of gas your fire appliance will utilize will help streamline the [...]

The Unsung Hero Of HPC’s Appliances, The Blowout Box HPC is always striving to create innovative designs that enhance and elevate our consumers’ experience. HPC’s Research and Design team as well as our Engineers continuously seek knowledge to inform their designs providing our customers with the latest and greatest technology. This Tech Talk will highlight a critical component included on every HPC appliance. Known as the unsung hero, HPC’s blow out box yields many benefits to our consumers. This article will educate consumers about the benefits of the signature design as well as provide critical reminders for the use. Benefits Of HPC’s Blowout Box: Outdoor elements can be harsh. HPC’s blow out box design creates a layer of protection from the various challenges [...]

Get In The Know: Sequence of Operations For Electronic Ignition The HPC Fire Inspired team strives to enhance the experience of our consumers. From customer service to all of our certified appliances down to consumer education. HPC has your back. This Tech Talk will focus on breaking down the sequence of operations for our Electronic Ignition or EI series. As Benjamin Franklin once said, “An investment in knowledge pays the best interest.” HPC shares our years of experience and knowledge passing on valuable benefits to our consumers. EI Sequence of Operations for ON/Off & HI/LO Models: Knowledge is power. By gaining a deeper understanding of the inner workings of HPC’s appliances our consumers will be more informed. Therefore empowering our users [...]

Tech Talks: HPC Flames Sustain, Built To Last And Burn For A Lifetime Burn Times HPC truly invests in the integrity and quality of every design ensuring each appliance is built to last. Purchasing an HPC appliance is an investment enhancing your outdoor living space giving you opportunities to create moments of togetherness by our flame. Our consumers can rest assured that each appliance is curated using quality commercial-grade stainless steel. Every appliance is outfitted with patented technology allowing HPC’s flame to burn brilliantly, quietly and clean. This Tech Talk is dedicated to discussing the integrity of HPC’s designs and safe burn times. How Long Can I Run My Fire Appliance: Per Chuck Parsons, HPC’s Tech Team often receives inquiries regarding [...]

HPC Explains Basic Principles of Combustion HPC Fire Inspired innovates quality robust designs meant to stand the test of time. Our fire features create a natural orange to yellow campfire flame setting the mood for all your entertaining needs. From day to night, HPC will set your event off right. HPC values educating our consumers. Through education we empower our customers to make informed purchases. This Tech Talk is dedicated to explaining basic principles of combustion and how it pertains to HPC’s brilliant flame. Combustion Explained: Combustion refers to the rapid oxidation of fuel accompanied by the production of heat or a combination of heat and light. There are three necessary conditions to facilitate combustion: a source of fuel either natural gas or [...]

Tech Talks: HPC Fire Inspired Pilot Components and Replacement Parts The HPC Fire Inspired Team is dedicated to creating safe and quality outdoor appliances that stand the test of time. Our team invests in our customers by selecting quality materials as well as by curating each design while streamlining the customer experience. Per Chuck Parsons, “We hold ourselves to a high standard and have the most certified CSA appliances in the industry. This Tech Talk reviews HPC’s Pilot components and replacement parts that are made available to our customers to keep your fire appliance running smoothly. Whether you want to update your design or require a new part over time; HPC offers our customers the ease of ordering replacement parts. When You Need [...]

HPC One APP - Giving Customer’s Control With One Touch Streamlining & Enhancing Customer Experience Our customer’s are our inspiration behind each design. HPC strives to create experiences that enhance our customers’ lives. It is our teams’ belief that customer service doesn’t just occur at the point of sale. HPC is dedicated to educating our consumers about all of our signature offerings to fit their design needs, while streamlining their purchasing experience and offering continued support to ensure long lasting satisfaction. This Tech Talk is dedicated to the latest advancement in HPC’s technology to further enhance customer service and satisfaction. HPC’s One APP allows customers access to the latest and greatest HPC has to offer from presale to the point of installation; providing solutions [...]

Tech Talks: Enhance Your Design With HPC’s Wind Guards: Annette Franz, Founder and CEO of CX Journey once said, “In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator.” HPC Fire Inspired team is dedicated to enhancing consumer experiences and work tirelessly to achieve optimal customer satisfaction. This Tech Talk will review HPC’s Glass Wind Guards that may be added to our fire features to enhance the aesthetic design, as well as safety and functionality. HPC provides a wide variety of accessories that can elevate our designs. Adding one of HPC’s beautifully constructed Glass Wind Guards will achieve a polished look that offers additional safety benefits. HPC’s Glass Wind Guards are formed from [...]