Three Reasons why Your Fire Pit may Shut off Unexpectedly and what to do About it HPC carefully curates every design, each piece undergoes a series of extensive testing to ensure proper functioning for our consumers. In this Tech Talk, we will discuss scenarios that may trigger our safety features to shut your fire appliance down. In addition, we will highlight action steps to take to tease out the issue as well as outline instructions to rectify the concern. 1-Lack Of Proper Ventilation Within Enclosure: When there is a lack of proper venting within the enclosure this can lead to the unit overheating triggering the fail safe shutting the appliance down. As a safety precaution, HPC installs layers of protection within our module. [...]

Top 5 Considerations for Electronic Ignition Installation Planning your installation may seem like a daunting task. In this Tech Talk, We will focus on the top five important factors that must be considered when preparing to install HPC’s signature Electronic Ignition designs. Planning Your Installation Let our HPC team guide you through the planning process streamlining your experience. As they say in real estate, location, location, location. Choosing the location of your fire appliance is of utmost importance. When planning out your installation you want to select the location carefully. Make sure that the fire appliance will be free and clear of overhanging obstacles. Once you have identified the installation area there are 5 crucial factors that should be considered to ensure [...]

The Difference Stainless Makes HPC Fire inspired takes great care in selecting materials utilized in our appliances. In this Tech Talk we will review different grades of stainless steel focusing on durability as well as cost point. Our goal is to share our industry knowledge passing benefits on to our consumers. What is stainless steel? Stainless steel has the same carbon and iron characteristics of standard steel, but with added elements of chromium and nickel giving it resistant to corrosion. The grade of stainless steel is dependent on the amount of chromium added to the steel. To be rated as stainless steel, the material must contain at least 10.5% chromium and may contain much higher amounts depending on the level of grade [...]

HPC’s New Valve Box Here at HPC, we are known for our innovative designs, and our latest development will not disappoint! As always, we keep our consumers in mind, and they are truly the touchstone as we advance our technology while striving to enhance their experience. HPC is excited to announce the release of our new and improved Valve Box! What’s New: We saw a need and, we filled it. Safety is always our primary focus, and the new valve box has earned its CSA certification. The new, smaller design allows our technology to be paired with more shallow bowls, further diversifying customers’ options. Per Chuck Parson, “the driving force behind the new innovative design was to offer more options to our consumers. [...]

HPC’s Forno de Pizza Oven, Outdoor Cooking at it’s Finest Charles Trotter, famous Chef and Restauranteur, believed that the art of cooking is among the most intimate actions we can take for one another. HPC Fire Inspired wants to welcome you to the art of cooking with our Forno de Pizza oven, a prominent feature in HPC’s outdoor cooking series. Have you been wanting a Forno de Pizza? HPC is running a promotion through Labor Day! Don’t miss out on a chance to win a signature HPC Forno de Pizza Hybrid Oven valued at $8500. Check out HPCFire.com/pizza-giveaway for more details! Are you a proud owner of a Forno de Pizza? We strive to educate our consumers so that they may enjoy their [...]

Media Placement Matters: Every piece of HPC Fire Inspired appliances are engineered to play a critical role in performance and the role of media is no different. In this Tech Talk, our Certified NFI Tech team would like to highlight the importance of proper media selection as well as application to our signature standard and torpedo burners. We will also highlight how to select proper media as well as maintenance. HPC offers a wide selection of media that will appeal to your desired aesthetic. Gaining a better understanding of the role media plays will empower our customers to think of media beyond just its’ visual aesthetics. Application Matters: When adding approved media, be sure to refer to HPC’s installation instructions as application [...]

Tech Talks - HPC’s FPPK/Push Button Flame Sensing Appliance, Offerings & Trouble Shooting Intro: HPC’s FPPK Push Button Flame Sensing Gas Fire appliance is CSA certified ensuring consumers the highest quality and safety. The FPPK Smokeless Fire Pit utilizes a battery-powered spark ignition system that simplifies use for owners offering effortless control over the appliance with just the push of a button. The FPPK series is equipped with an automatic flame sensor that detects when the pilot is extinguished and will automatically close the gas valve offering consumers an added layer of safety. This Tech Talk will highlight one of our most popular designs and offer deeper insight into the overall function of the design giving consumers knowledge to enhance their experience. The [...]

HPC Trouble Shooting Codes, Accessing The Electronic Ignition Codes At every turn, HPC invests in quality from the products conception in the Research and Design department to the manufacturing stage. HPC takes extra care to ensure that each appliance functions optimally. Our quality assurance team tests each design to ensure it is ready for our consumer’s hands. As an added layer of quality HPC builds technological systems that ensure customer satisfaction. HPC’s Electronic Ignition Fire Pit System is equipped with an LED display which relays flash codes to indicate if there is an issue that requires service. This Tech Talk is dedicated to aiding customers in gaining a greater understanding of their fire appliance. HPC customers will be empowered, knowing how to access [...]

Electronic Ignition Operation, Home Automation Vs. Bluetooth Fire Pit HPC’s dedicated Research and Design team puts each design through rigorous testing to ensure quality appliances that are not only safe and reliable but stand the test of time. Fire features are our area of expertise and our team strives to ensure customer satisfaction. What truly sets HPC’s fire designs apart from other brands is the cutting edge technology that elevates the customer experience. From HPC’s specialized Augmented Reality App that allows patrons to choose their designs and see it in their space simplifying the planning stages. To HPC’s 3-D interactive installation and trouble shooting smart app that provides consumers step step instructions simplifying the process of getting their appliance operational. This Tech Talk [...]

Smokeless Fire Pits and Wood Decks. HPC has Your Back, Offering Proper Materials to Safely Install Fire Appliances on Wood Decking Safety is of the utmost importance to HPC. From the developmental stages of every appliance down to the added precaution measures HPC offers to consumers; HPC weaves safety through all points of service. HPC provides consumers peace of mind offering over 400 CSA Certified appliances. We value consumer education. Most recently, HPC’s Tech Team has received inquiries regarding the safety of installing fire appliances on wood decking. In response, this Tech Talk is dedicated to discussing precautions consumers must take when installing fire features on combustibles as well as outlining the proper installation steps and materials needed. Precautions Consumers Need [...]