Media Placement Matters: Every piece of HPC Fire Inspired appliances are engineered to play a critical role in performance and the role of media is no different. In this Tech Talk, our Certified NFI Tech team would like to highlight the importance of proper media selection as well as application to our signature standard and torpedo burners. We will also highlight how to select proper media as well as maintenance. HPC offers a wide selection of media that will appeal to your desired aesthetic. Gaining a better understanding of the role media plays will empower our customers to think of media beyond just its’ visual aesthetics. Application Matters: When adding approved media, be sure to refer to HPC’s installation instructions as application [...]

Tech Talks - HPC’s FPPK/Push Button Flame Sensing Appliance, Offerings & Trouble Shooting Intro: HPC’s FPPK Push Button Flame Sensing Gas Fire appliance is CSA certified ensuring consumers the highest quality and safety. The FPPK Smokeless Fire Pit utilizes a battery-powered spark ignition system that simplifies use for owners offering effortless control over the appliance with just the push of a button. The FPPK series is equipped with an automatic flame sensor that detects when the pilot is extinguished and will automatically close the gas valve offering consumers an added layer of safety. This Tech Talk will highlight one of our most popular designs and offer deeper insight into the overall function of the design giving consumers knowledge to enhance their experience. The [...]

HPC Trouble Shooting Codes, Accessing The Electronic Ignition Codes At every turn, HPC invests in quality from the products conception in the Research and Design department to the manufacturing stage. HPC takes extra care to ensure that each appliance functions optimally. Our quality assurance team tests each design to ensure it is ready for our consumer’s hands. As an added layer of quality HPC builds technological systems that ensure customer satisfaction. HPC’s Electronic Ignition Fire Pit System is equipped with an LED display which relays flash codes to indicate if there is an issue that requires service. This Tech Talk is dedicated to aiding customers in gaining a greater understanding of their fire appliance. HPC customers will be empowered, knowing how to access [...]

Electronic Ignition Operation, Home Automation Vs. Bluetooth Fire Pit HPC’s dedicated Research and Design team puts each design through rigorous testing to ensure quality appliances that are not only safe and reliable but stand the test of time. Fire features are our area of expertise and our team strives to ensure customer satisfaction. What truly sets HPC’s fire designs apart from other brands is the cutting edge technology that elevates the customer experience. From HPC’s specialized Augmented Reality App that allows patrons to choose their designs and see it in their space simplifying the planning stages. To HPC’s 3-D interactive installation and trouble shooting smart app that provides consumers step step instructions simplifying the process of getting their appliance operational. This Tech Talk [...]

Smokeless Fire Pits and Wood Decks. HPC has Your Back, Offering Proper Materials to Safely Install Fire Appliances on Wood Decking Safety is of the utmost importance to HPC. From the developmental stages of every appliance down to the added precaution measures HPC offers to consumers; HPC weaves safety through all points of service. HPC provides consumers peace of mind offering over 400 CSA Certified appliances. We value consumer education. Most recently, HPC’s Tech Team has received inquiries regarding the safety of installing fire appliances on wood decking. In response, this Tech Talk is dedicated to discussing precautions consumers must take when installing fire features on combustibles as well as outlining the proper installation steps and materials needed. Precautions Consumers Need [...]

The HPC Difference, Deciphering Sounds Of Your Fire Appliance Purchasing an HPC Fire Inspired Design will guarantee you an appliance that will last the test of time. HPC’s Research and Design team strive to offer our customers the latest technology; taking extra care to test each design to ensure optimal functioning and customer satisfaction. This Tech Talk will educate consumers around typical sounds that one may hear from their fire appliance as well as sounds that may indicate potential issues. Our team is here to service you and that support doesn’t end at the point of purchase. Sounds to expect HPC’s Engineers have rooted every design in research taking the utmost care tooling each piece to. When igniting your Push button [...]

Knowledge Is Power: Understand HPC’S Electronic Ignition Components The HPC Fire Inspired team strives to enhance the experience of our consumers. From customer service to all of our certified appliances down to consumer education. HPC has your back. This Tech Talk will focus on HPC’s Electronic Ignition Components. HPC invests in our consumers by passing on our years of experience and knowledge. As Benjamin Franklin once said, “An investment in knowledge pays the best interest.” Knowledge is power: By gaining a deeper understanding of the inner workings of HPC’s appliances our consumers will be more informed. Therefore empowering our users to get the most out of HPC’s fire designs. Knowing HPC’s Electronic Ignition Components, will give consumers an understanding of the [...]

Planning Is Key, On Site Fire Pit Installation: Ready to enhance your backyard oasis? HPC has everything you need to make your dreams a reality. In this Tech Talk, We will focus on the important factors that must be considered when preparing to install one of HPC’s signature designs. Planning Your Installation: Let our team guide you through the process. As they say in real estate, location, location, location. Choosing the location of your fire appliance is of utmost importance. When planning out your installation you want to select the location carefully. Make sure that the fire appliance will be free and clear of overhanging obstacles. Next, selecting the type of gas your fire appliance will utilize will help streamline the [...]

The Unsung Hero Of HPC’s Appliances, The Blowout Box HPC is always striving to create innovative designs that enhance and elevate our consumers’ experience. HPC’s Research and Design team as well as our Engineers continuously seek knowledge to inform their designs providing our customers with the latest and greatest technology. This Tech Talk will highlight a critical component included on every HPC appliance. Known as the unsung hero, HPC’s blow out box yields many benefits to our consumers. This article will educate consumers about the benefits of the signature design as well as provide critical reminders for the use. Benefits Of HPC’s Blowout Box: Outdoor elements can be harsh. HPC’s blow out box design creates a layer of protection from the various challenges [...]

Get In The Know: Sequence of Operations For Electronic Ignition The HPC Fire Inspired team strives to enhance the experience of our consumers. From customer service to all of our certified appliances down to consumer education. HPC has your back. This Tech Talk will focus on breaking down the sequence of operations for our Electronic Ignition or EI series. As Benjamin Franklin once said, “An investment in knowledge pays the best interest.” HPC shares our years of experience and knowledge passing on valuable benefits to our consumers. EI Sequence of Operations for ON/Off & HI/LO Models: Knowledge is power. By gaining a deeper understanding of the inner workings of HPC’s appliances our consumers will be more informed. Therefore empowering our users [...]