Credit Card Policy
We accept Visa, MasterCard, Discover, and American Express. Every credit card transaction is subject to a 3% fee.
If you use a credit card, your credit card will receive a pre-authorization for the dollar amount of the product ordered which generally occurs within one business day of HPC receiving your Purchase Order. This amount is shown as pending on your credit card account until the order is actually shipped. In the preauthorization stage, HPC has not received funds but they will be set aside from your available credit on your card. When your order ships, HPC post authorizes the invoice amount which includes product and shipping. This process moves the pending transaction for the amount of the product and finalizes the transaction for the invoice amount which includes shipping. All credit card transactions will be charged a 3% fee.
If you EVER have a temporary problem or we have made a mistake on an invoice,
PLEASE CALL US IMMEDIATELY TO DISCUSS AND RESOLVE THE PROBLEM.