Get In The Know: Sequence of Operations For Electronic Ignition The HPC Fire Inspired team strives to enhance the experience of our consumers. From customer service to all of our certified appliances down to consumer education. HPC has your back. This Tech Talk will focus on breaking down the sequence of operations for our Electronic Ignition or EI series. As Benjamin Franklin once said, “An investment in knowledge pays the best interest.” HPC shares our years of experience and knowledge passing on valuable benefits to our consumers. EI Sequence of Operations for ON/Off & HI/LO Models: Knowledge is power. By gaining a deeper understanding of the inner workings of HPC’s appliances our consumers will be more informed. Therefore empowering our users [...]

Tech Talks: HPC Flames Sustain, Built To Last And Burn For A Lifetime Burn Times HPC truly invests in the integrity and quality of every design ensuring each appliance is built to last. Purchasing an HPC appliance is an investment enhancing your outdoor living space giving you opportunities to create moments of togetherness by our flame. Our consumers can rest assured that each appliance is curated using quality commercial-grade stainless steel. Every appliance is outfitted with patented technology allowing HPC’s flame to burn brilliantly, quietly and clean. This Tech Talk is dedicated to discussing the integrity of HPC’s designs and safe burn times. How Long Can I Run My Fire Appliance: Per Chuck Parsons, HPC’s Tech Team often receives inquiries regarding [...]

HPC Explains Basic Principles of Combustion HPC Fire Inspired innovates quality robust designs meant to stand the test of time. Our fire features create a natural orange to yellow campfire flame setting the mood for all your entertaining needs. From day to night, HPC will set your event off right. HPC values educating our consumers. Through education we empower our customers to make informed purchases. This Tech Talk is dedicated to explaining basic principles of combustion and how it pertains to HPC’s brilliant flame. Combustion Explained: Combustion refers to the rapid oxidation of fuel accompanied by the production of heat or a combination of heat and light. There are three necessary conditions to facilitate combustion: a source of fuel either natural gas or [...]

Tech Talks: HPC Fire Inspired Pilot Components and Replacement Parts The HPC Fire Inspired Team is dedicated to creating safe and quality outdoor appliances that stand the test of time. Our team invests in our customers by selecting quality materials as well as by curating each design while streamlining the customer experience. Per Chuck Parsons, “We hold ourselves to a high standard and have the most certified CSA appliances in the industry. This Tech Talk reviews HPC’s Pilot components and replacement parts that are made available to our customers to keep your fire appliance running smoothly. Whether you want to update your design or require a new part over time; HPC offers our customers the ease of ordering replacement parts. When You Need [...]

HPC One APP - Giving Customer’s Control With One Touch Streamlining & Enhancing Customer Experience Our customer’s are our inspiration behind each design. HPC strives to create experiences that enhance our customers’ lives. It is our teams’ belief that customer service doesn’t just occur at the point of sale. HPC is dedicated to educating our consumers about all of our signature offerings to fit their design needs, while streamlining their purchasing experience and offering continued support to ensure long lasting satisfaction. This Tech Talk is dedicated to the latest advancement in HPC’s technology to further enhance customer service and satisfaction. HPC’s One APP allows customers access to the latest and greatest HPC has to offer from presale to the point of installation; providing solutions [...]

Tech Talks: Enhance Your Design With HPC’s Wind Guards: Annette Franz, Founder and CEO of CX Journey once said, “In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator.” HPC Fire Inspired team is dedicated to enhancing consumer experiences and work tirelessly to achieve optimal customer satisfaction. This Tech Talk will review HPC’s Glass Wind Guards that may be added to our fire features to enhance the aesthetic design, as well as safety and functionality. HPC provides a wide variety of accessories that can elevate our designs. Adding one of HPC’s beautifully constructed Glass Wind Guards will achieve a polished look that offers additional safety benefits. HPC’s Glass Wind Guards are formed from [...]

Nothing Outlasts An HPC Flame The Life Span Of An HPC Fire Pit John Ruskin, an English writer, philosopher and art critic, once said:“Quality is never an accident; it is always the result of intelligent effort.” HPC truly invests in the integrity and quality every design ensuring each appliance is built to last. Purchasing an HPC appliance is an investment enhancing your outdoor living space. Every appliance is outfitted with patented technology allowing HPC’s flame to burn brilliantly, quietly and clean. This Tech Talk is dedicated to discussing the longevity and integrity of all HPC designs. HPC’s Quality & Robustness Extending Its’ Longevity: HPC appliances are made with commercial grade stainless steel which can withstand harsh elements and are resistant to corrosion. The [...]

Benefits Of Gas-Fueled Fire Features & How To Calculate Operating Cost HPC offers the broadest outdoor product line selections and has over 400 CSA certified propane and natural gas outdoor models. HPC is truly dedicated to the innovation of technology that produces diverse, safe and quality product lines which enhance consumers’ experiences. This Tech Talk is dedicated to discussing the benefits of gas fueled fire features as well as educating consumers around calculating operating costs. Benefits Of Gas-Fueled Fire Features: Gas fire pits offer many advantages to our consumers such as modern conveniences that traditional wood burning features do not offer. Gas fire features are easily operated and do not require wood to sustain the flame. With a simple touch of [...]

I’ve Seen Fire And I’ve Seen Rain But An HPC Flame Will Sustain: HPC’s Water Mitigating Technology HPC Fire Inspired Research and Design Team invests in our customers by raising the fire industry standards with their innovative designs. Purchasing an HPC Fire Inspired Appliance will guarantee you a quality design with unparalleled performance, ease of use, and the latest technological conveniences. This Tech Talk will highlight the technological advances HPC has made to promote proper drainage and ventilation in all of our appliances which mitigate water damage from the elements. In addition, HPC will provide education around the importance of installing proper drainage as well as ventilation systems when inserting HPC’s signature fire components in an enclosure. Doing so will ensure HPC’s [...]

Engineered To Order: CSA Certified Customized Designs HPC is a leader within the fire industry and is expanding custom engineered designs catering to consumer desires. As always, putting safety and functionality at the forefront of every piece that goes into each fire appliance. HPC has worked closely with CSA to achieve certification on custom engineered to order designs. Currently, each piece tooled by HPC is not only tested internally, but is also tested by CSA to confirm its safety and functionality. The drive for safety and nothing less than excellence truly sets HPC apart from the competition as our engineered to order designs are curated maintaining both ANSI and CSA standards. Each design is catered to the specs of our dealers and consumers [...]